Terms and Conditions | I Love Diamonds
Terms and Conditions
iLoveDiamonds sells all its products through our Retail Partners Stores. All products sold to the Retail Partners Store has undergone Certifications & Hallmark checks as mandatory practices.
The products have been checked by the Retail Partner and as a reseller, it is the responsibility of the Retail Partner to check at the time of delivery: that the product is with no damages, provide all product related details & certifications. The products will be invoiced by the Retail Partners and iLoveDiamonds product is warranted for any future repairs or exchanges by the Retail Partner Only.
All iLoveDiamonds products can be returned for any defects only to the Retail Partner within a week of purchase. The Retail Partner management will take the decision related to any returns and will entirely be the responsibility of that Retail Partner.
All exchanges have to be at the Retail Partner where the products were purchased. Should there be a reason like a change of Retail Partner, you could contact us directly. In such cases, the company will guide you to our New Retail Partner or make arrangements for a direct shipment to our onces.
At the time of exchange, please note that the product will be revalued & inspected for damages like missing pieces of the jewellery, and the iLoveDiamonds management decision will be final.
The iLoveDiamonds jewellery should be accompanied by the original product certificate and the original copy of the invoice.
Our products are available for a Lifetime Exchange only, we do not refund or provide cashback on any of our products.
*Management decisions may vary and will be updated here without any notifications of any changes.